Today, CTIA-The Wireless Association® President and CEO Steve Largent issued the following statement in response to the U.S. Government Accountability Office (GAO) report on wireless phone service:
"While we have not yet had a chance to read the full report, the wireless industry is pleased that 84% of Americans are very or somewhat pleased with their wireless service. In this fiercely competitive industry, our members work very hard for each customer to provide them with the best products and services.
"We understand there may be some confusion over early termination fees. There are many choices available for consumers, including options that do not have any early termination fees such as unsubsidized handsets without a contract and a prepaid plan that has no contract. More than 20 percent of American wireless consumers choose these options. After listening to their customers, carriers who serve more than 94 percent of the postpaid market have adopted pro-rated early termination fee policies.
"CTIA and our members look forward to working with policymakers and stakeholders to ensure we continue to provide our consumers with the most innovative and competitive wireless industry in the world."
CTIA is the international association for the wireless telecommunications industry, representing carriers, manufacturers and wireless Internet providers.
For more information, visit CTIA.
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